Regional Operations Manager (all genders)

Your mission

Take the lead in shaping and growing all operational activities in France, with a focus on two directly managed bike-sharing systems. This role is ideal for someone who values ownership, brings a collaborative mindset, and is passionate about delivering operational excellence while representing nextbike with confidence to local stakeholders and public partners.

Key responsibilities:

• Full accountability for performance, quality, and development of all French bike-sharing systems.
• Lead and coach Service Coordinators to meet service, efficiency, and accountability goals.
• Ensure contract KPIs (e.g. availability, response time) are met and lead continuous improvements.
• Oversee daily operations including logistics, maintenance, safety, and system roll-outs.
• Act as the main contact for partners, drive process improvements, and deliver performance insights.

Please note that the role requires frequent travel to Mulhouse.

Your profile

• Strong background in operations, mobility, or logistics
• Proven experience with SLA contracts and public-sector collaboration
• Skilled in leading remote teams and driving multi-city results
• Data-driven, analytical, and action-oriented
• Fluent in French and English; based in or willing to relocate to Mulhouse, with occasional travel

Benefits

• A meaningful role with clear ownership and impact on urban mobility
• A flat hierarchy and direct influence over regional operations and strategy
• Free access to all nextbike systems
• Exclusive discounts via Corporate Benefits
• A mission-driven and collaborative international team

About us

nextbike is the market leader in bike sharing and a long-standing partner for public transport operators and municipalities across Europe. With over 20 years of experience and over 300 locations in more than 20 countries, we create mobility services designed for everyone. Our mission is to sustainably move people as an integrated part of public transportation. We dedicate ourselves to this every day - with passion, enthusiasm, and authenticity. Our team of over 500 employees is continuously growing to achieve our international expansion goals. We actively promote diversity and equal opportunities — everyone is welcome here. Great things can only be achieved together, which is why we treat one another as equals, with respect and appreciation, regardless of gender, background, position, or perspective. More important to us than your résumé are your skills, your personality, and your willingness to take on responsibility. We look forward to receiving your application and are committed to creating an environment where everyone feels comfortable and can realize their full potential. If you’d like to be part of a company that is actively shaping the future of mobility in Europe, apply now and bring in your ideas and expertise! Get a first impression of your future colleagues on our careers page: nextbike.net/en/career/