(Senior) Customer Training Specialist - MedTech (m/f/d) (H/F)

Le poste de (Senior) Customer Training Specialist - MedTech (m/f/d) (H/F)

* Plan, organize, and deliver hands-on and virtual training sessions for surgical teams and medical staff across specialties such as urology, gynecology, general and thoracic surgery
* Evaluate and refine the European training concept to ensure high-quality education
* Collaborate with external training centers and medical societies to develop state-of-the-art educational programs
* Conduct product demonstrations and support the sales team during customer engagements when needed
* Prepare, maintain, and update training materials in coordination with cross-functional teams to ensure content relevance
* Gather and analyze feedback to assess training effectiveness and identify areas for improvement
* Provide technical and clinical follow-up support to training participants in their daily use of the robotic system
* Contribute to internal projects related to training and develop standardized training protocols
* Train internal staff and distribution partners to ensure consistent technical knowledge across all stakeholders
* Coordinate training logistics, including scheduling, documentation, and resource management
* Ensure compliance with regulatory and quality standards in all training-related activities

* A collaborative and open working culture with flat hierarchies and quick decision-making processes
* Flexible work conditions to support a healthy work-life balance
* A supportive team atmosphere focused on shared success
* Health-oriented benefits & numerous professional development opportunities

Le profil recherché

• University degree in Health Sciences, Clinical Sciences, or comparable qualification; alternatively, extensive experience in the operating room environment
• Experience in product training as well as in the creation of training materials
• Excellent communication skills and confidence in working with various clinical professionals
• Ability to effectively present complex technical content
• Highly self-motivated with strong organizational and problem-solving skills
• Willingness to travel within Europe for training sessions and events
• Fluency in English (written and spoken) is required & additional European languages are an advantage

L'entreprise

Shaping the future of surgery - make a difference in the OR.

Our client is an international medical technology company, committed to shaping the future of healthcare. To strengthen the growing team in Europe, we are seeking passionate professionals who combine deep expertise with a strong drive for innovation.

In this impactful role, you will empower medical professionals by training them in high-precision surgical innovation. Working at the intersection of technology and medicine, you'll collaborate with multidisciplinary teams and diverse clinical departments to deliver hands-on training programs - and play a key role in continuously evolving training concepts that truly make a difference in the OR.

Découvrez l’entreprise

• University degree in Health Sciences, Clinical Sciences, or comparable qualification; alternatively, extensive experience in the operating room environment
• Experience in product training as well as in the creation of training materials
• Excellent communication skills and confidence in working with various clinical professionals
• Ability to effectively present complex technical content
• Highly self-motivated with strong organizational and problem-solving skills
• Willingness to travel within Europe for training sessions and events
• Fluency in English (written and spoken) is required & additional European languages are an advantage